Privacy Policy

Privacy Policy 

At Lola Kastor, we appreciate the trust you place in us when you choose to use our websites and mobile applications—and we take that responsibility seriously. This Lola Kastor Privacy Policy (the "Policy") describes how we collect and use personal information about you when you visit our website, use our mobile application.

By "personal information," we mean information that directly identifies you, such as your name, address, or email address. In this Policy, "we" and "our" mean Lola Kastor, and "you" means any person who visits our website, uses our mobile application.

Examples of information we collect are as follow:

• Identifiers and contact information: Your name, address, phone number and email address
• Purchase: The items you purchase, custom made (including measurements), shipping address, and contact information (such as for receipts or order updates)
• Payment information:  Your payment method and payment information (such as debit or credit card number and information) and billing address
• Profile and account information:  May include contact, purchase and preference information as well as items in your online shopping cart, address book entries, and other information about your profile
• Communications and interactions: May include email messages, chat sessions, text messages, and phone calls that we exchange with you
• Demographic information:  May include age, birthdate, gender, ZIP code, and other information about you

Cookies and Similar Tracking Technologies

For example, if you use functionalities, plugins, widgets, or tools from social media platforms or networks in connection with our website or mobile application (e.g., to log into an account, or to share inspiration, finds, purchases, and other content with your friends and followers on social media), we will collect the information that you share with us, or that those social media platforms or networks share with us.  Like many Websites, Lola Kastor uses cookies to analyze visits to our website and help us improve our website and services. Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. Please follow your browser’s process for doing so. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.  For more information about social media platform and network privacy practices, please review the privacy policies and settings of the social media platforms and networks that you use.  

• This collection includes automatically collected information, and generally does not include personal information unless you provide it through our mobile application or website or you choose to share it with us. Methods we use include:  cookies (which may be session-based or persistent, and are typically small data files that are stored on your hard drive or in connection with your Internet browser);  web beacons or tags (small images embedded into websites or emails that send information about your computer, tablet, phone, or other device when you visit our website, use or mobile application, or open an email we send to you); website and mobile application log files (which we tend to create automatically in connection with use of our website and mobile application);
  Flash cookies or Local Stored Objects (which may be placed using Adobe Flash software—learn more about privacy and storage settings for Flash cookies  here); and other technologies (which may be similar to or different than the methods noted above).
• We use the information that we collect to conduct our business and to provide you with the best possible products, services, and experiences. We also may combine any or all of the information that we collect or obtain  to include:  For analytics, such as to: understand how you use our website and mobile application; understand how you shop with us; determine the methods and devices used to access our website and mobile application; and improve our website and mobile application.

Notices and Disclosures

We take steps to help protect the confidentiality and security of personal information you share with us through our website and mobile application. In general, information transmitted through the Internet may not be perfectly secure, and we are unable to guarantee the security of your personal information.  It is encourage to take steps to help protect the confidentiality and security of your account and personal information, including by doing the following: Installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses; Password protecting your computer and mobile device; and Signing out/logging off of website sessions so that your session is closed, especially when using a public computer.

You may come in contact with websites, emails or texts that try to lure you into providing personal information with an offer such as a Lola Kastor Gift Card. Lola Kastor does not sponsor or endorse these offers. If you become aware of any potentially fraudulent activity on a website or in an email or text, please forward the information to lolakastor@lolakastor.com.  Our website or mobile application may provide links to other Internet sites, content or videos (embedded or direct links) maintained by third parties. We are not responsible for the sites, content, or videos accessed via the links, and we have not reviewed the privacy practices of those third parties. We encourage you to review the privacy practices of those third parties.  While we strive to offer you choices when you use our website and mobile application, we do not promise that we will be able to receive or honor web browser Do Not Track signals.

California Privacy Rights. California law entitles residents to ask us for a notice describing what categories of personal information we share with third parties for the third parties' direct marketing purposes. California law also provides residents with rights to request access to and deletion of certain personal information, to know whether personal information is shared, and to opt out of the "sale" of personal information. Some California laws also may define "personal information" differently from this Policy. To understand how we honor these California rights, to make requests regarding these rights, and to learn more about how California law defines "personal information," please visit Your California Privacy Rights.

International Customers

Purchases made through our website or mobile app that customers choose to ship to locations outside of the United States will be processed without shipping charges.  The shipping charges will be charged separately, once the order is ready to ship.  If you provide personal information through our website or mobile application separate from a purchase, you agree that the personal information will be transferred to and processed in the United States of America and any other country or jurisdiction at our sole discretion. The laws that apply to the use and protection of personal information in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country.

If you're not comfortable shopping online, please send us an email, lolakastor@lolakastor.com.  

Policy Update

Lola Kastor may make changes to this Policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this Policy, we will notify you by posting the updated Policy on our website, and we will update the effective date at the end of this Policy.

Policy effective October 1, 2020